Managing My Account - Austrian Air

My Account

• Log into my account
• Reset password
• Create an account
• How to delete your account

Managing eSIMs

• Setup guide for installing an eSIM
• How to buy an eSIM
• How can I check my eSIM balance?
• How to queue multiple bundles on your eSIM
• How do I top-up my eSIM?
• Give your eSIM a reference name

Help Articles

• I have not received my QR code
• Does an eSIM expire if it's not used?
• How bundles work
• How to make a complaint
• How secure is eSIM?
• How to log a fault

Billing

• Request a refund
• Where can I find my order summary?